Big O Tires

I cannot fully express how exceptionally satisfied I am with the service and compassion that I have received from Big O Tires in Shawnee, KS. I’ve taken my vehicles to them for everything from oil changes, tire rotations/replacements, and significant service intervals (coolant, spark plugs, etc.). They always are able to make room for me in their schedule and have routinely made a practice of ensuring that the parts are available even before I bring our vehicles in for service, repair, or maintenance. I’m not usually one to put much value in “warranties” of any kind, but I have been very pleased with their tire warranty. Big O Tire’s warranty has easily covered the cost to replace 3-4 tires at little to NO cost. Lastly,, I have never once had a service related issue with their technicians and believe that their service is meets or exceeds any service that could be provided at another location or dealership I try to work exclusively with Robert because of his compassion, his patience when answering questions, and his attention to detail. His service is exceptional and I have HIGHLY recommended Robert to friends and family. His level of service is above and beyond.

We were on the hunt for a place to install tires on my Audi, and the prices everywhere were sky-high. Even Walmart's machine didn't fit our needs. Then, Big O Tires came to the rescue! From the moment I spoke to the lovely voice on the phone, explaining our requirements, to promptly securing an appointment the same day, and let's not forget - the PRICE was absolutely unbeatable! Talk about excellent service! This is the start of something new. Support your local business, trust me it's worth it. Our tires look good and we are back on the road back in style.

I am always so appreciative of the wonderful customer service at my Shawnee Big O. I can count on them to give me honest evaluations of what my vehicle needs and they are always responsive to my concerns. With a very busy work schedule the flexibility and communication available is a major plus. All of our vehicles are cared for by this fantastic team!

First visit was to get my tires replaced. They helped me research the tires that was best for my truck and they were extremely patient and professional. My second visit was last week to get my oil changed and a bulb replaced. Again, very professional and did a great job. This is the first time someone actually followed up with me to make sure everything was done to my satisfaction. I will be taking my truck there from now on. Thank you Shawnee Big O team!!!

I was welcomed into the store and remembered from the telephone call l made the day before. My tires were ordered and waiting for me. Overall a great experience and a big stress reliever.